Which email address seems most professional?

By Tim Priebe on November 18, 2009 at 1:30 am in Email

Question?

I need your help! For years I’ve been advising people on the professionalism of various internet-related topics. On this one, I’d like some data to back up what has previously just been my opinion.

If you could answer the following question honestly, it would be greatly appreciated.

Which email address seems most professional?

  • info@xyzincorporated.com (93.0%, 54 Votes)
  • xyzincorporated@aol.com (3.0%, 2 Votes)
  • xyzincorporated@yahoo.com (2.0%, 1 Votes)
  • xyzincorporated@gmail.com (2.0%, 1 Votes)
  • xyzincorporated@cox.net (0.0%, 0 Votes)

Total Voters: 58

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Don’t take your own website photos

By Tim Priebe on January 9, 2009 at 6:30 am in Design, Development

CameraIf your business is like many other small businesses, you’re probably on a relatively tight budget, even when creating a website. You’ve signed a contract with a web design company, and they’re wanting your content for the website, including photographs. Money is tight, so you opt to take them yourself.

Big mistake.

Taking the photographs yourself will, 99% of the time, result in ruining the visual aspect of the website you’ve just paid big bucks for. It’s like paying for a commercial during the Superbowl, then trying to shoot it yourself with a $200 camcorder.

But I have a nice, expensive camera

“But Tim,” you might say, “I just paid big bucks for this fantastic camera. My photos are going to look great!”

While a fantastic camera along might work for family photos or vacation memories, it doesn’t mean your pictures are going to be good enough to pass muster for your website. After all, if better equipment was all that was needed, couldn’t anyone perform brain surgery?

Okay, okay, so that’s a pretty extreme example. Let’s look at something a little closer to home for the average small business. What about printing your own business cards with a nice new printer? After all, printers have come a long way from the old days. But let’s face facts. Business cards printed on your printer are still not going to look as good as a professional printer.

It’s the same exact thing with photography.

A picture’s just a picture

“You’re just making a mountain out of a mole hill,” you might respond. “My photos aren’t going to make that big of a difference.”

Really? Studies performed at the University of Aberdeen asked website visitors to rank the credibility of an article. The first group had a good photograph of a doctor, the second a poor photograph of a doctor, and the third had the article with no photograph at all. The highest ranked version in terms of credibility was the one with the good photograph, the second the one with no photograph, and coming in last place was the one with the poor photograph.

I’m under no illusions that this will convince all small business owners to pay a professional to take photographs for their website. But there are plenty of options better than doing it yourself. You can use stock photos, hire a student, or hire a hobbyist. There are plenty of inexpensive options available.

Setting up an email address on your new domain

By Tim Priebe on June 12, 2008 at 3:12 pm in Email, Hosting

If you own your own domain, you can set up any email address for that domain. If your name is John Doe and you own example.com, you can set up john@example.com, johndoe@example.com, contact@example.com, or anything you want, as long as it ends in your domain name.

If you’re like everyone else, you probably have some email address you’ve already been using for awhile. Two email addresses would just be a hassle. Fortunately, there are options.

  1. You can take your new email address and just set it up so that all those emails forward to your preexisting address. The downside to this is that you’ll still be replying to emails from your old Yahoo, AOL or other email address, instead of the more professional looking address you just purchased.
  2. Email everyone in your address book and let them know you’ve changed email addresses. Keep the old one open for a couple months and go through it every week or so to make sure you’re not missing anything. You may even be able to set it up forward to your new email address, though that depends on the company you were using.
  3. Set up your email client (Outlook or whatever you use) to check both emails. The vast majority of email programs can be set up to check multiple email addresses.

I can’t emphasize how much more professional it is to use your email from your new domain for all business emails. Because of that, I recommend against option one, though I have had clients select that option.